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ORDER.DOC
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1995-02-20
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CTS Serial Port Utilities ORDER.DOC
Registration Options
====================
Four different registration options are available:
** Personal **
--------------
This is the most economical registration for a single user. If you need
to use (or used) the SPU to diagnose a problem with your personal
computer, then this is the license for you. By registering, you obtain
personalized support to assist you with trouble-shooting your computer.
Details are provided in the User Guide section titled "Customer Support
Policy". As part of this license, you also receive:
* 30 minutes of personal assistance with your serial port problems.
* The most current version of the CTS Serial Port Utilities.
* A FREE CompuServe IntroPak which gets you online with CompuServe
without the regular signup fee plus a $15 usage credit.
* Announcements about updates.
* Special savings on other products from CTS. Details are listed just
before the order form!
The license provided with this option allows the registered user to use
the SPU on any computer personally owned by the registered user.
** Personal PLUS **
-------------------
This registration option provides all of the benefits above plus:
* A new step-by-step guide to installing a modem. This informative
document will help you make the right decisions about organizing
your serial ports and IRQs when you are installing or upgrading
your modem.
* The serial port troubleshooting guide. This helpful document will
help you resolve the most common types of serial ports problems.
* Two NEW bonus utilities: ResetModem and HangUp. These two utilities
are designed to address two of the most common problems with modems
today. ResetModem will perform a modem reset that is as complete as
is possible without turning your modem power off - a big plus if
you have an internal modem. HangUp does just what it says -
it sends commands to a modem to force a disconnect from the line.
* A printed copy of the attractive 86 page, 8.5 x 11" User Guide,
including 30 pages of introductory and reference information not
included in the electronic manual. This additional information
includes serial port basics, types of serial ports, when and why
you need a 16550A UART, how and when you can share interrupts
between serial ports, details of the RS-232 interface, cable
wiring, and how IRQ 2 and IRQ 9 are used.
-More-
* 60 minutes of personal assistance with your serial port problems.
* The MouseOn and MouseOff utilities. The "mouse utilities" allow a
mouse and a modem to share the same interrupt when running under
DOS.
The license provided with this option allows the registered user to use
the SPU on any computer personally owned by the registered user.
** Professional **
------------------
This license is for consultants and corporate support specialists who
routinely deal with a multiple computers. Treat the SPU like your
screwdriver - that is, as long as it is in your possession and not
"left" (installed) at any other machine, you are in compliance with the
license. Only one individual is authorized to call for support.
This license option provides all of the benefits described above, plus:
* A number of new "advanced options" are available in the PortInfo
utility designed specifically for the technical user. These include
the ability to create fully automated batch files to operate
PortInfo, a configuration file which allows operation without
command line switches, and the ability to force or suppress
different tests. See the "Advanced PortInfo" section for more
details.
* The bonus utility "FindCOM" which locates any serial port installed
in the computer system. This utility does a "safe search" of the
I/O address area to find any 8250 compatible serial port at *any*
address. A very handy utility for those "unknown" machines.
* 90 minutes of technical support (one authorized caller per license)
* Allows use of the SPU on multiple computers AS LONG AS the SPU is
ONLY used on ONE COMPUTER AT A TIME. Site licenses are available
for situations where multiple installed copies are required.
** Professional PLUS **
-----------------------
Includes everything in the Professional License, PLUS:
* A "toolkit copy" of the CTS SwapIRQ(tm) utility. SwapIRQ is our
$29.95 (retail) DOS utility that lets DOS applications use any IRQ
supported by a serial port or modem. A very handy utility for those
situations where an IRQ conflict could be resolved *if* a software
application could just use a different IRQ. Now it can!
SwapIRQ is a TSR which uses 784 bytes of memory and redirects
hardware-generated IRQs to the IRQ the software uses. SwapIRQ runs
in DOS, or in a DOS box under Windows and OS/2.
Note: each installed copy of SwapIRQ requires an additional
license. Multicopy discounts and site licenses are available if
required. Contact CTS for details.
-More-
* A "toolkit copy" of the CTS PortFix utility ($14.95). PortFix is
another little DOS TSR utility (only 704 bytes!) which eliminates
lockups caused by some faulty UARTs shipped with PCI computers
during late 1993 and 1994. These faulty UARTs have also been used
in some addin cards...if you are experiencing occasional lockups,
particularly on the "second use" of the port, then this utility is
worth a shot!
** Special Discounts **
=======================
You may take advantage of these special prices for our other products
listed below ONLY when you order the CTS Serial Port Utilities.
IRQInfo(tm)
-----------
This is our brand new DOS Interrupt Mapping utility. Having a strange
conflict? Need to find a free IRQ? Then this is the utility for you.
IRQInfo detects nearly all common devices and accurately displays their
IRQs. IRQInfo includes tests for serial and parallel ports, sound cards,
scanners, the mouse, hard and floppy disk drives, network cards, SCSI
devices...just about everything that uses an IRQ. Due to the type of
testing performed by IRQInfo, this utility is currently DOS only.
Available: November, 1994
Pricing: Normal price is $39 (including shipping), but it is available
for only $24 when ordered with any SPU license.
SwapIRQ
-------
This utility is described in the Professional PLUS version. Normally
$32.95 (including shipping) but you can order it now for only $20.
PortFix
-------
This utility is described in the Professional PLUS version. Normally
$14.95 (including shipping) but you can order it now for only $10.
The CTS Modem Utilities(tm)
---------------------------
A new collection of modem diagnostic and testing utilities will be
released in early 1995. Please contact CTS for details and pricing.
How to Pay for your order
=========================
We now accept Visa, MasterCard, American Express and Discover
credit cards, personal and business checks from US banks, money
orders and we can ship 2nd day AIR COD in the US (please add $10
for COD & increased shipping charges, and be sure to write "COD" on
the order form.) We accept EuroCheqs, American Express and
International Postal money orders for our international customers.
We also accept purchase orders from established customers, Fortune
1000 corporations, accredited schools and US government agencies.
Please note that there is a $5 service fee on purchase orders for
less than $50.
You may also order on CompuServe through the SWREG area - but be
aware that your handling charges are much higher when using SWREG.
The CTS Serial Port Utilities Order Form
Name: ____________________________ Telephone: _____________________
Company: ________________________________ E-mail ID: ____________________
Address: __________________________________________________________________
__________________________________________________________________
___ Check here for a 5.25" diskette (a 3.5" is normally provided)
QTY Description Price Subtotal
=== =========== ===== ========
___ CTSSPU Personal License $20 ________
___ CTSSPU Personal PLUS License 35 ________
___ CTSSPU Professional License 59 ________
___ CTSSPU Professional PLUS License 79 ________
Other Products (special prices valid only with CTSSPU order):
___ IRQInfo - reg $39.00 - save $15.00 $24 ________
___ SwapIRQ - reg $32.95 - save $12.95 20 ________
___ PortFix - reg $14.95 - save $4.95 10 ________
___ The CTS Modem Utilities
(available early in 1995 - call or write for details)
========
Sub-Total $________
Sales Tax: Georgia residents add 5% $________
Shipping: USA/Canada/Mexico $ 4.00
International ("Personal License" ONLY) 4.00
International (all others, Surface) 6.00
International (all others, AIR) 10.00 $________
TOTAL (US dollars, please) $________
PAYMENT METHOD: Check __ Money Order __ EuroCheq __ Discover __
Visa __ MasterCard __ Am. Express __ Purchase Order ($50 min) __
========================================================================
CREDIT CARD INFORMATION
Name as it appears on the card: _________________________________
Card No. ________ ________ ________ ________ Expires ___/___
Cardholder signature: ___________________________________________
Please send to, FAX, Email or call:
+-------------------------------------------------------------------+
| Computer Telecommunication Systems, Inc. |
| 3847 Foxwood Road, Suite 1000 |
| Duluth, Georgia 30136-6100 USA |
+------------------------------+------------------------------------+
| Telephone | Electronic Mail |
| --------- | --------------- |
| Voice orders: 1-800-380-2666 | CompuServe: 76662,2315 |
| HelpLine: 1-404-263-8623 | Internet:76662.2315@compuserve.com |
| FAX: 1-404-263-0124 | |
+------------------------------+------------------------------------+
NOTE: Federal TaxID: 58-1880693. Prices are subject to change without notice.